Shipping policy
Shipping Policy (United States Only)
Order Processing Time
All orders are processed within 5 business days after payment confirmation.
Processing time includes:
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Order verification
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Quality inspection
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Secure packaging
Processing time does not include shipping time.
Shipping time begins after the order has been dispatched, not from the order date.
Business days do not include weekends or public holidays.
Estimated Delivery Time (United States)
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Processing Time: 5 business days
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Shipping Time (after dispatch): 5–10 business days
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Total Estimated Delivery Time: 10–15 business days
Delivery times are estimates and may vary due to carrier operations, weather conditions, holidays, or peak seasons.
Pre-Order & Made-to-Order Items
Some products are offered as pre-order or made-to-order items.
For these items only, additional production time may be required before shipment.
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Production and preparation time may take up to 4 weeks
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This applies only to products clearly labeled as “Pre-Order” or “Made-to-Order” on the product page
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Estimated timelines will be displayed on the product page before purchase
Standard delivery timelines do not apply to pre-order or made-to-order products.
Shipping Rates (United States Only)
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Flat Rate Shipping: USD $19.99 per order
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Estimated Delivery: 10–15 business days (including processing time)
Shipping time is calculated from the date the order is shipped, not the order date.
Taxes
Prices displayed on our website include applicable taxes, where required by law.
No additional sales tax will be charged at checkout.
Tax policies may vary depending on the destination state.
Shipping Address Changes
If you need to update your shipping address, please contact us as soon as possible:
Address changes can only be made before the order has been shipped.
Once dispatched, we are unable to modify the delivery address.
Delayed Shipments
If tracking information does not update for more than 10 business days after dispatch, please contact our customer support team.
We will assist in checking the shipment status with the carrier.
Customer Support
For any shipping-related questions, feel free to contact us:
Company Information
Brand Name: Loviraltd
Company Name: Guangzhou Peiyuxiang Trading Co., Ltd.
Business Address:
Room 605, Unit 2, No. 30 East Shiling Avenue
Hecheng Village, Shiling Town
Huadu District, Guangzhou, China
Unified Social Credit Code: 91440114MAG0G3JL4C