Frequently asked questions
Are your products suitable for daily use?
Our products are intended for personal and everyday use.
Usage experience may vary depending on individual preferences and application methods.
How can I track my order?
Once your order is shipped, you will receive an email with tracking details.
If you do not see the email, please check your spam folder or contact us for assistance.
Do you accept returns?
Yes, we accept return requests within 15 days of receiving your order, provided the item is unused, unwashed, and in original condition with tags attached.
For detailed return instructions, please contact our customer support team.
Are these products suitable for beginners?
Many of our products are designed to be user-friendly.
However, experience levels and results may vary from person to person.
How can I contact customer support?
If you have any questions or concerns, please contact us at:
📧 Email: service@loviraltd.com
Our team will respond as soon as possible during business hours.